COVID19 had and still has a major impact on our lives. Distancing, masks and other measures are so important to collectively stop spreading the virus.

As helpful as these measures are, they also restrict interaction. Be it with the friendly service desk in the lobby or with the staff in the bar or the restaurant.

Be it a business trip or the long awaited vacation: In these times this ambiance feels odd.

What can music do for hoteliers considering these different times we live in?

Arndt-Helge Grap was interviewed by German professional hospitality magazine „Cost + Logis„, answering these specific question.